Our Mission For A Sustainable Future

At C-Shine, a Rentokil Initial Company, caring for the environment is part of everything we do. As a trusted name in pest control and environmental solutions, we are committed to protecting people, improving lives, and keeping our planet safe.

We understand that rapid growth in industries, cities, and human activity is putting pressure on the environment. Issues like climate change, extreme weather, and rising greenhouse gases not only affect communities but also create conditions where pests can grow and spread. This increases risks for people, businesses, and nature.

That’s why at C-Shine, we actively work to reduce our impact on the environment, promote sustainable practices, and help create a cleaner, greener future.

Building a Culture of Sustainability

Sustainability begins with our people. We have embedded environmental awareness into our workplace culture through sustainability inductions for 100% of our new joiners, ensuring every employee understands their role in building a greener future.

Our Customer Voice count (CVC) score improved by 5.5% in 2025, reflecting our continuous progress. From 74.38% in 2024 to 80.8% in 2025, we are proud to see our teams embracing sustainability in their daily actions and decision-making.

Energy & Resource Efficiency

We focus on reducing our carbon footprint by carefully monitoring and managing our energy and fuel use.

Monthly Fuel Monitoring

We conduct detailed monthly checks on fuel consumption across all travel and operational activities. This ensures full accountability, helps us track progress, and supports our goal of reducing carbon emissions while improving overall efficiency.

100% LED Lighting Conversion

At our Head Office, we have replaced all conventional lighting with energy-efficient LED fixtures. This transition significantly lowers energy usage, reduces greenhouse gas emissions, and highlights our ongoing commitment to creating greener, more sustainable workplaces.

By setting high standards, we not only strengthen our operations but also encourage industry-wide change.

Recycling & Waste Reduction

Minimising waste is a key pillar of our sustainability journey. Through recycling initiatives:

  • We achieve 50–75% reuse of corrugated boxes, reducing the demand for new materials and cutting down waste.
     
  • Our teams are continuously identifying opportunities to reuse and recycle materials, ensuring resources are used responsibly.

Going Digital & Paperless

Technology plays a key role in our sustainability strategy. At C-Shine, we are embracing digital tools to improve efficiency and reduce environmental impact

myRentokil

myRentokil is Rentokil Initial’s advanced online reporting and analysis platform. It provides:

  • Trend analysis of pest activity

  • Expert pest prevention recommendations

  • Customized reporting tailored to your needs

  • 24/7 access to information

  • Easy download of essential documents

ServiceTrak (STP)

ServiceTrak is our eco-friendly, paperless service solution designed to modernize your experience. By replacing paper receipts with a secure smartphone application, ServiceTrak captures, automates, and digitizes service records. It ensures accuracy, accelerates processes, and promotes sustainability by reducing paper waste.

PRC (Pest Risk Calculator)

The Pest Risk Calculator (PRC) is an innovative tool designed to assess and measure the level of pest risk in your environment. By analyzing factors such as property type, activity level, and surrounding conditions, PRC provides a clear risk score and tailored recommendations. This enables businesses and individuals to take proactive measures, minimize risks, and maintain healthier, safer spaces.

Our Commitment to a Greener Tomorrow

At C-Shine, sustainability is more than a responsibility—it’s a promise. By embedding sustainable practices across our operations, empowering our people, embracing digital solutions, and working closely with customers and suppliers, we are shaping a healthier, cleaner, and safer environment for future generations.

Together, with the support of Rentokil Initial’s global expertise, we remain committed to making a positive impact on society and the planet.